LoginFrequently Asked Questions
Ordering
Yes, we love custom orders! Feel free to send us an email with all your ideas, and we will help bring them to life.
We currently offer both wholesale and bulk ordering. Send us a message for our requirements.
Our typical processing time for standard items is 1-3 business days. Many of our items are handmade and made to order, but we strive to ship within that time frame. Larger orders may require 3-5 business days. Please allow 7-10 business days for completely custom items to allow for us to create the design and to make any adjustments. Once a design is approved, it usually moves to production the next business day.
Yes! Please see our returns and exchanges page for further information.
We do our very best to get orders out in a very timely manner and maintain a 1-3 business day processing time. For orders that you need quickly, we recommend upgrading shipping speed at check out.
Shipping
All orders are shipped using either FedEx or USPS.
Shipping speed depends on the shipping you select at check out. Standard shipping is estimated at 5-12 days.
Yes, we do!
We don’t offer international shipping as a standard, but we are willing to accept international orders on a case-by-case basis. Please reach out to us for further information.
After we process your order for shipping, you will receive an email with your tracking information. If you are having trouble finding your tracking information, please let us know, and we will gladly help.
Oh, no! We hate to hear that! Please send us an email with your order number and photos of the damaged or wrong item, and we will be in touch with further instructions.